 Ten Minutes With Martha Vaught We provide this audio to all of our mail-out borrowers at loan application. Our goal is to pro-actively answer the questions they'll have during the loan process. |
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 "Contract-In" Congratulations Finding the right home is hard work and negotiating a contract can be difficult. We think it's worth a little celebration. We invite your clients to enjoy a movie and popcorn on us. |
 Customer Satisfaction Survey 5 to 7 days after loan application, we perform a phone survey with our clients to make sure we're meeting their needs and exceeding their expectations! |
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 Pre-Closing Letter These are mailed about a week before closing and include an updated Good Faith Estimate, map to the title company, and friendly reminders to facilitate a smooth, timely closing. |
 Just Moved Postcards Mailed right after closing, these post cards have a picture of the buyer's new home with a tag line ~Compliments of Martha Vaught and Realtor's Name and Phone #. |
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 Self-Inking Address Stamp Mailed 30 days after closing to help with address changes and correspondence from the new residence. These are sent with a thank you note and a business card from Martha and the Realtor. |
 Quarterly Newsletter Staying in touch on an ongoing basis with valuable information for our clients. |
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